We know that calling Triple Zero (000) in an emergency can be challenging and scary for anyone, especially for children.

We are committed helping our communities and young people learn more about Triple Zero (000), what happens in an emergency, and what to expect when an ambulance arrives.

If you would like to arrange us to visit your group in the community, to demystify some of the issues around calling for an ambulance, we will endeavour to attend. We try to accommodate as many community requests as possible, but rely on our busy ambulance workforce to carry out these requests, as well as their normal duties. Sometimes we may not be able support your request.

Please submit your request using the Community Event Request Form below. Because we rely on our operational staff to attend these visits, it may take some time for us to arrange and all dates cannot be guaranteed. We thank you for your understanding.

Educational Resource

We do have a great film available that teaches students and young people about what happens when an ambulance arrives and the type of equipment that is used. The film also touches on when and how to call Triple Zero (000) and is suitable for children aged 4 to 11.

For teachers, we’ve created a handy fact sheet to complement the kid’s video.

We do try and bring promotional items for children where possible in community visits. In order to control stock levels we need to know how many people or children we will be addressing.


Community Event Request Form