Ambulance Cover Extras

• A pre-arranged booking for ambulance services such as:
  • a transfer to or from a hospital
  • transfer from a nursing home, residence, or other place in order to receive medical treatment
  • a clinical necessity as authorised by an appropriate health professional

Emergency transport means:

• A medical emergency exists or is believed to exist.
• An accident/incident/episode has occurred where medical care and/or transport is believed to be urgently required; or
• Ambulance attendance is urgently required as a result of an unplanned illness or injury.

Following an emergency trip to hospital, you could require additional ambulance transportation. This can be a transfer to another hospital or health service to receive specific medical treatment and tests. These additional ambulance trips are classed as non-emergency transport.

Many private health insurance policies will only cover ambulance trips to hospital for an emergency. Non-emergency ambulance transport is often limited or excluded completely from private health insurance policies.

Many South Australians join ACE as an addition to private health insurance, guaranteeing them full protection from ambulance fees.

ACE commences two months after joining.

See our detailed ACE Terms and Conditions (PDF). Terms and conditions are subject to minor periodical changes which may not justify providing members with updated versions. The current terms and conditions are available to view at our Head Office at 205 Greenhill Road, Eastwood during business hours. Copies can be sent to members upon request.