Ambulance Cover Extras

Non-emergency transport means:

• A pre-arranged booking for ambulance services such as:
  • a transfer to or from a hospital
  • transfer from a nursing home, residence, or other place in order to receive medical treatment
  • a clinical necessity as authorised by an appropriate health professional

Emergency transport means:

• A medical emergency exists or is believed to exist.
• An accident/incident/episode has occurred where medical care and/or transport is believed to be urgently required; or
• Ambulance attendance is urgently required as a result of an unplanned illness or injury.

Following an emergency trip to hospital, you could require additional ambulance transportation. This can be a transfer another hospital or health service to receive specific medical treatment and tests. These additional ambulance trips are classed as non-emergency transport.

Many private health insurance policies will only cover costs of an ambulance trip to hospital in an emergency. Non-emergency ambulance transport is often limited or excluded completely from private health insurance policies.

Many South Australians join Ambulance Cover Extras as an addition to private health insurance, guaranteeing them full protection from ambulance fees.

Ambulance Cover Extras for non-emergency transport commences two months after joining.

Access our detailed Ambulance Cover Terms and Conditions (PDF). Terms and conditions are subject to minor periodical changes which may not justify providing members with updated versions. A current set of rules, including all modifications, is available for view to members during business hours at SA Ambulance Service Head Office, or by following the links provided. Alternatively, a copy can be sent to members upon request.