SA Ambulance Service


SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency pre-hospital medical care, non-emergency transport, and rescue and retrieval services.

Our Purpose: To save lives, reduce suffering, and enhance quality of life, through the provision of accessible and responsive quality patient care.

What we do


Emergency Services

  • Delivery of high-quality clinical care and coordination of referral, transport and retrieval services for emergency and time sensitive patients.
  • Triple zero (000) call receipt and patient triage and dispatch of ambulance and specialist resources to emergency incidents.
  • Pre-hospital emergency and urgent care, treatment and/or transport.
  • Emergency management services and multi-agency operations.

Trauma Services

  • Aeromedical and Medical Retrieval services.
  • Coordination of State Rescue Helicopter Services, via SAAS Emergency Operations Centre (EOC).
  • Management of the Royal Flying Doctor Services (RFDS) contract for fixed-wing inter-hospital air transfers and coordination of medical assistance in rural and remote areas in South Australia.

Other Services

  • Natural disaster and major event management.
  • Coordination of the Patient Transport Service (PTS) for the safe transport of patients from hospital to home, home to hospital, and nursing home to nursing home.
  • Management of Call Direct, a 24-hour personal monitoring emergency service.
  • Provision and administration of the Ambulance Cover subscription scheme.
  • Provision, as a registered training organisation, of in-house, nationally accredited training to SAAS staff.

About our organisation

SAAS reports to the Minister for Health and Wellbeing through the Chief Executive, Department for Health and Wellbeing (SA Health).

SAAS is led by Robert Elliott, Chief Executive Officer.

Our organisation is made up of approximately 1200 salaried and 1500 volunteer staff, operating from over 100 locations across South Australia.

Executive Leadership Team

  • Rob Elliott ASM, Chief Executive Officer
  • Keith Driscoll ASM, Executive Director, Clinical Services
  • Paul Lemmer ASM, Executive Director, Operations (Metropolitan)
  • Robert Tolson ASM, Executive Director, Operations (Country)
  • Kate Clarke, Executive Director, Statewide Operational Services
  • Elke Kropf, Executive Director, Strategy and Operational Reform
  • Robert Cox, Executive Director, Corporate Services
  • Saffron Kennedy, Director of Workforce
  • Dr Andrew Pearce, Director, Clinical Services, SAAS MedSTAR
  • Dr Amy Keir, Chief Medical Advisor


At SA Ambulance Service we are doing whatever it takes to support management of the spread of COVID-19.

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Our Vision, Mission and Values

Learn about our vision, core values and strategies, driving us to ensure South Australia has access to the best possible patient care.

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Access a range of SAAS reports, action plans and various other downloadable publications.

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Learn about SA Ambulance history dating back to 1920.

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Access our interactive map of all South Australian regional and metropolitan ambulance stations and facilities.

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Learn about our current fleet of ambulances, emergency response and special vehicles.

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