Call Direct – membership cancellation notice
Call Direct memberships will be cancelled on Thursday 30 May 2024.
The Telstra 3G Network will shut down on 30 June 2024. Our Call Direct product needs 3G to work, so units and pendants will not work after this date. SA Ambulance Service recommends clients switch to a new medical alert provider.
Call Direct clients and their nominated contact person(s) will be notified by post of the changes.
Our team is on standby to answer any questions:
Phone: 1800 512 213 (Monday to Friday, 9am to 4.30pm)
Email: HealthSAASCallDirect@sa.gov.au
More information is available on our Call Direct Factsheet and our Call Direct Easy Read information sheet.