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SA Ambulance Service Volunteer Training and Education Information

SA Ambulance Service is a Registered Training Organisation (RTO 0264). Our nationally accredited certifications are delivered through a blended mode of delivery including online self-directed learning, webinars and face-to-face sessions to practice skills and conduct assessments.

Volunteer training at SA Ambulance Service is developed by the Clinical Education team and delivered by qualified trainers and assessors across the state. Courses are programmed to start every 10-12 weeks, so you can jump onto one that suits you, when you have been given operational ambulance volunteer recruit status.

Courses

Ambulance Assist course
HLT21015 Certificate II in Medical Service First Response

The Ambulance Assist course consists of the following modules:
- Manual Tasks (HLTWHS005 Conduct manual tasks safely)
- DRiVE (HLTAMB014 Transport non-emergency patients under operational conditions and HLTAMB003 Transport emergency patients)
- Operational Safety
- Stress Management (HLTWHS006 Manage personal stressors in the work environment)
- Operational Preparedness
- Infection Prevention and Control (HLTINF001 Comply with infection prevention and control policies and procedures)
- Clinical Skills 1 and 2 (HLTAID003 Provide first aid and HLTAID007 Provide advanced resuscitation) **The highest level of learning provided
- Workplace Health and Safety (HLTWHS001 Participate in workplace health and safety)
- Working with Diverse People (CHCDIV001 Work with diverse people)
- Training Consolidation and ATP Book
Commitment: To complete each of the above topics requires a time commitment of 150 hours of self-paced learning and assessment and 250 hours of work placement in a supervised environment.

Courses are programmed at 10-12 weekly intervals, so you can jump into a course that suits your availability. You can take 3–12 months to complete the course.

Your learning materials will be provided to you in a combination of hard copy and online resources.

Once you have been approved as an operational ambulance volunteer recruit, you will be sent enrolment details to select your desired course dates.

Once this enrolment process is complete you will receive a Student Assessment folder and an iPad. The iPad allows you to access SAAS eLearning where you will complete the online components of the course. The iPad will also allow you to view your training session information through the VETtrak student portal, access your volunteer email account, and view important documents stored on the SA Ambulance Service intranet, SAASnet. The iPads include data through the Telstra network, so you can complete your online training and assessments from home, on station, or when on the move.

Prior to starting your course, you will be given an induction by your Regional Team Leader who will provide you detailed information on the expectations and responsibilities you have, as well as when various assessment items need to be completed.
Ambulance Responder course
To be eligible to complete the Ambulance Responder course you must:
1. Have completed all the Ambulance Assist training requirements (have been issued an Authority to Practice and the HLT21015 Certificate II in Medical Service First Response).
2. Have the recommendation of your Regional Team Leader to progress.
3. Read the Student Information Handbook and complete online enrolment process for the Ambulance Responder course.
Ideally you would have consolidated your Ambulance Assist skills and regularly completing operational road shifts before progressing.

The Ambulance Responder course is broken down into the following topics, which build on the content delivered as part of the Ambulance Assist course:
- Foundations of Care
- Basic Scene Management
- Cardiac Arrest Management
- Medical Conditions
- Traumatic Injuries
- Legal and Ethical Requirements for Patient Care
- Pharmacology
To complete each of the above topics will require a time commitment of 30 hours of self-paced learning in addition to six (6) days of face-to-face training.

Courses are programmed at 10-12 weekly intervals, so you can jump into a course that suits your availability.

Your Ambulance Responder program you will be provided with a hard copy Ambulance Responder Authority to Practice Workbook and an iPad with access to the required learning materials on SA Ambulance Service eLearning.
Ambulance Officer (AO) course
HLT41115 Certificate IV in Health Care

To be eligible to complete the Ambulance Officer course you must:
- Have completed all Ambulance Responder training requirements (have been issued an Authority to Practice).
- Have the recommendation of your Regional Team Leader to progress.
- Read the HLT41115 Certificate IV in Health Care Student Information Handbook and have completed the online enrolment process for the Ambulance Officer course.
Ideally you would have consolidated your Ambulance Responder skills and be regularly completing operational road shifts before progressing.

The Ambulance Officer course builds on the skills and knowledge developed during the Ambulance Responder course. You will also receive Credit Transfer for the units of competency you completed as part of the HLT21015 Certificate II in Medical Service First Response. It consists of the following topics;
- Introduction to Ambulance Officer Practice
- Ambulance Officer Clinical Practice
- Anatomy and Physiology
- Major Incident Management
- Medical Terminology
- Communication
- Safe Work Practices
To complete each of the above topics requires a time commitment of 40 hours of self-paced learning in addition to four (4) days of face-to-face training and assessment.

Courses are programmed at 10-12 weekly intervals, so you can jump into a course that suits your availability.

Following completion, you will be issued with a HLT41115 Certificate IV in Health Care by SA Ambulance Service (RTO 0264).