Ambulance Cover

Standard Ambulance Cover is recommended for all South Australians. For an affordable annual cost, standard Ambulance Cover can protect you and your immediate family from unexpected emergency and non-emergency transports. Benefits for Ambulance Cover commences on the day after the date of joining for emergency transport and two months after the date of joining for non-emergency transports. Cover is available for singles and families.

If you are insured with a private health provider, it is important that you are aware of the level of ambulance cover your policy includes.

Many private insurance policies that cover ambulance use have exclusion clauses that limit your cover to emergency use only and may vary in what they define as an ‘emergency ‘. Additionally, many insurers limit claims to one ambulance use per year.

If your private health fund only covers you for emergency transport, you should consider Ambulance Cover Extras (ACE). Ambulance Cover extra is available as a standalone policy to all South Australians.

As an option, Ambulance Cover Plus will also cover you in an emergency interstate. View a breakdown of Standard Ambulance Cover rates.

Standard Ambulance Cover is payable from the date of subscription.

For accidents or emergency cases, Ambulance Cover commences the next day after joining.

Single Cover includes standard emergency and non-emergency ambulance attendance within South Australia for an individual permanent South Australian resident.

Single Cover is available at a discounted rate to eligible pensioners.

Ambulance Cover Plus (extensible) – available to cover nation-wide emergencies.

Family cover includes standard emergency and non-emergency ambulance attendance within South Australia for an individual permanent South Australian resident and their dependants (including partner or spouse). Children or legal dependants must be under the age of 18, or between the ages of 18 and 25 who are full-time students and residing at home.

Family cover is available at a discounted rate to eligible pensioners.

Ambulance Cover Family Plus (extensible) – available to cover nation-wide emergencies.

Standard Ambulance Cover includes emergency and non-emergency ambulance attendance, treatment and transport within South Australia for permanent SA residents.

Standard Ambulance Cover Plus includes Australia-wide emergency ambulance services for permanent SA residents.

Ambulance Cover Extras specifically covers non-emergency ambulance transport.

Single Cover entitles Ambulance Cover benefits to an individual only.

Family Cover entitles Ambulance Cover benefits to a primary individual, their spouse or cohabiting partner, their children or legal dependents under the age of 18, and any children or legal dependents they may have between the ages of 18 and 25 who are full-time students and residing at home.

Both Single and Family Ambulance Cover is offered at a discounted rate to pensioners.

Individuals and families have a choice if they require nationwide Ambulance Cover.

Interstate coverage (Ambulance Cover Plus) will cost individuals an extra $16.70 and families an extra $33.25 per year.

Ambulance Cover Plus adds the same level of coverage interstate, as your South Australian membership. It will cover individuals (or families) for all emergency ambulance services Australia wide.

Ambulance Cover Extras Plus will cover you for non-emergency ambulance transport services Australia wide.

If you have emergency cover with a private health fund, you may not require Standard Ambulance Cover. Ambulance Cover Extras, our non-emergency transport cover may be all you need, to ensure you are covered for non-emergency ambulance transport.

We encourage all private health insurance customers to check the level of ambulance cover that their health fund provides. Some private insurance providers have limitations on the number of ambulances they will cover, even if treatment and transport is provided in South Australia.

Terms and conditions are subject to minor periodical changes which may not justify providing members with updated versions. A current set of rules, including all modifications, is available for view to members during business hours at SA Ambulance Service Head Office, or by following the links provided. Alternatively, a copy can be sent to members upon request.

Our terms and conditions are also available in Braille, AUSLAN and large print formats. Contact us on 1300 136 272.

An simple way to notify us (and also other SA Government agencies simultaneously) is available on the SA.GOV.AU website’s Notify change of address page. Alternatively, please contact our Customer Service Centre on 1300 13 62 72.