Frequently Asked Questions about GoodSAM
GoodSAM is a mobile application which alerts trusted responders to life-threatening cardiac arrests. While these patients need advanced resuscitation and definitive care, we know that early access to cardiopulmonary resuscitation and defibrillation saves lives.
When a cardiac arrest emergency call is made to Triple Zero (000), the GoodSAM app alerts up to three nearby responders who may be close enough to provide assistance while an ambulance is on the way.
GoodSAM responders receive an alert on their phone and have the option to accept or reject the request for assistance. If a responder accepts the alert, they are provided with information relating to the case, including the event location and any nearby public access AEDs.
This page addresses frequently asked questions from GoodSAM responders or people who are interested in becoming a GoodSAM responder.
In addition to the information below, the GoodSAM Code of Conduct for Australia can be found here.