Supporting South Australians

in their hour of need

SAAS provides South Australians with emergency response and healthcare services.

Often the first point of contact for people needing care, SAAS has a diverse team of clinical, operational and support staff working together to deliver exceptional patient-focused care.

We care as a team and when someone calls Triple Zero (000) for assistance, our response can involve many members of a large team.

Triple Zero (000) call takers

Emergency Medical Dispatch Support Officers quickly determine the urgency of each Triple Zero (000) call, so it can be prioritised and assigned to the appropriate clinicians.

Emergency Medical Dispatch Officers

Emergency Medical Dispatch Officers coordinate the dispatch of ambulances and other resources, with urgent and life-threatening cases given the highest priority.

Emergency Paramedics

SAAS has a large team of highly skilled Paramedics, ready to respond to medical emergencies across South Australia.

SAAS MedSTAR team

SAAS MedSTAR provides rapid clinical and pre-hospital trauma care and retrieval services, and clinical support to country and metropolitan health services and SAAS clinicians.

SAAS volunteers in regional SA

Across regional South Australia, ambulance volunteers provide emergency ambulance and patient transfer services in their communities. Learn more about volunteering.

Emergency Support Service

SAAS Emergency Support Services respond to medium acuity cases in the community and may be tasked to support emergency crews.

Patient Transport Service

The Patient Transport Service team transports patients between hospitals, aged care facilities or back to their home town after a stay in a metropolitan hospital.

Extended Care Paramedics

Extended Care Paramedics are some of our most experienced clinicians and able to treat many conditions in the patient’s own home, helping them avoid hospital. FAQs.

Special Operations Paramedics

Our Special Operations team provides clinical care and rescue support in high-risk situations and other places where access and extrication are difficult.

Two ambulance telehealth clinicians

Telehealth Paramedics

Paramedic Telehealth Clinicians conduct clinical and mental health assessments by phone for people with non-urgent conditions, and streamline their access to a range of health services.

Mental Health Co-Response crews

Mental Health Co-Response partners paramedics and mental health professionals to support people in mental health crises and connect them to community-based services.

Community Paramedics

Community Paramedics are based in Ceduna and Robe, partnering with local service providers to help vulnerable people manage their health and avoid hospitalisation.

Community events

Event organisers should conduct a risk assessment to enable the planning and engagement of appropriate medical resources. Read more.

AED register

If your organisation has a publicly accessible AED, it should be registered with SAAS so people can find it if there is a cardiac arrest nearby. Learn more and register your AED.

Ambulance fees

Ambulance services in South Australia are not free. Unless you have ambulance cover, standard fees are billed to the person receiving care.  Find out how much an ambulance response could cost you.

Navigating the pathways to care

An emergency department is often not the best place for people who do not require emergency or acute care and we have been working collaboratively with other health providers to develop new services.

These services are improving South Australians’ access to health care by offering faster access, more holistic care and ongoing support. Learn more about care pathways here.