Emergency Medical Dispatch Support Officer
Set up job alerts on the SA Health Careers and IWorkForSA websites, so you can receive instant email notifications when this role is advertised.
Emergency Medical Dispatch Support Officers (EMDSOs) answer Triple Zero (000) emergency calls as well as non-emergency bookings for ambulance attendance.
EMDSOs assess a patient’s condition over the phone based on the information provided and give step-by-step instructions so that the management of the patient can begin immediately.
When joining the team, SAAS provides all training in the completion of HLT31020 – Certificate III in Ambulance Communications (Call-taking) to equip EMDSOs with valuable life-saving skills.
To be successful in this role, you must enjoy assisting and helping others during periods of high stress and anxiety and be willing to use your highly developed problem-solving skills to help guide a person over the phone and determine the most appropriate pathway.
SA Ambulance Service is a Registered Training Organisation (RTO 0264).
Downloads:
Set up job alerts on the SA Health Careers and IWorkForSA websites, so you can receive instant email notifications when this role is advertised.
In this role, you will work on a roster basis, working 12-hour shifts, on a 4-day rotating roster, which will include nights, weekends and Public Holidays.