Ambulance Cover

Standard Ambulance Cover is recommended for all South Australians. It can protect you and your immediate family from unexpected emergency and non-emergency transports. Benefits for Ambulance Cover commences on the day after the date of joining for emergency transport and two months after the date of joining for non-emergency transports. Cover is available for singles and families.

If you are insured with a private health provider, it’s important that you are aware of the level of ambulance cover your policy includes.

Many private insurance policies that cover ambulance use have exclusion clauses that limit your cover to emergency use only and may vary in what they define as an ‘emergency’. Additionally, many insurers limit claims to one ambulance use per year.

If your private health fund only covers you for emergency transport, you should consider Ambulance Cover Extras. This is available as a standalone policy to all South Australians.

As an option, Ambulance Cover Plus will also cover you in an emergency Australia-wide. View a breakdown of Standard Ambulance Cover rates.

Standard Ambulance Cover is payable from the date of subscription.

Ambulance Cover commences on the day after the date of joining for emergency transport, and two months after the date of joining for non-emergency transports.

Single Cover includes standard emergency and non-emergency ambulance attendance within South Australia for an individual permanent South Australian resident.

Single Cover is available at a discounted rate to eligible pensioner concession card holders.

Ambulance Cover Plus (extensible) – available to cover Australia-wide emergencies.

Family cover includes standard emergency and non-emergency ambulance attendance within South Australia for an individual permanent South Australian resident and their dependants (including partner or spouse). Children or legal dependants must be under the age of 18, or between the ages of 18 and 25 who are full-time students and residing at home.

Family cover is available at a discounted rate to eligible pensioner concession card holders.

Ambulance Cover Family Plus (extensible) – available to cover Australia-wide emergencies.

Standard Ambulance Cover includes emergency and non-emergency ambulance attendance, treatment and transport within South Australia for permanent SA residents.

Standard Ambulance Cover Plus includes Australia-wide emergency ambulance services for permanent SA residents.

Ambulance Cover Extras specifically covers non-emergency ambulance transport Australia-wide.

Individuals and families have a choice if they require Australia-wide Ambulance Cover.

Ambulance Cover Plus (Australia-wide coverage) will cost individuals an extra $17.50 and families an extra $34.75 per year.

Ambulance Cover Plus adds the same level of coverage Australia-wide, as your South Australian membership. It will cover individuals (or families) for all emergency ambulance services.

Ambulance Cover Extras Plus will cover you for non-emergency ambulance transport services Australia-wide.

If you have emergency cover with a private health fund, you may not need Ambulance Cover. Ambulance Cover Extras  may be all you need, to ensure you are covered for non-emergency ambulance transport.

We encourage all private health insurance customers to check the level of ambulance cover their health fund provides. Some private insurance providers have limitations on the number of ambulances they will cover, even if treatment and transport is provided in South Australia.

Terms and conditions are subject to minor periodical changes which may not justify providing members with updated versions. The current terms and conditions are available to view at our Head Office at 205 Greenhill Road, Eastwood during business hours. Copies can be sent to members upon request.

Our terms and conditions are also available in Braille, AUSLAN and large print formats. Contact us on 1300 136 272.

Simply go to SA.GOV.AU Notify change of address page. Alternatively, please contact our Customer Service Centre on 1300 13 62 72.